The rates are in euro,  per room/ unit and include:

Accommodation and rich breakfast meals.

• 2 BONUS dinners per guest. The first dinner from the package is served on the day of arrival one of the dinners will be served during the last night of your stay and the rest are requested at the reception upon check-in. Unused dinner meals are not compensated.
• An exclusive SPA center with an ice room, aromatic steam bath, jacuzzi, shock bath, contrasting, adventure and hydromassage showers, 2 Finnish saunas (one of them is herbal), 1 infrared sauna and 2 steam baths.
• A gym with full equipment from Technogym
• Indoor BIO pools with water temperature of 33 °C and a pool with Dead Sea salts, suitable for children.
• Salt room for relaxation reveted with Himalayan salt.
• WiFi throughout the hotel.
• Two fully equipped computer areas where your children can have fun with their favorite games.
• A children’s corner for children from 3 to 6 years of age, where a professional babysitter and an animator will take care of your children’s entertainment and good time and you will be able to dedicate time and attention to yourself.
• Play Center (80 square meters) for children of 6 years of age with numerous games and entertainment.
• Two ski wardrobes with heaters for your own or rented ski equipment.
• Transport from and to the first lift station every 15/30 minutes during the winter season, except for the time range from 12:00 PM to 2:00 PM.
• Scheduled transport directly to the ski tracks. Time of departure: 08:00 AM, 8:30 AM, 9:00 AM, 9:30 AM, 10:00 AM and 10:30 AM.
• Free scheduled evening shuttle service from the hotel to the center of Bansko and vice versa.

Save your time and buy the ski pass, Standard or VIP, directly at the hotel’s reception.

All units are equipped with TV set, telephone, wireless Internet, mini-safe box and fully equipped and furnished kitchenette with Lavazza coffee machine, ceramic plate, toaster, hot water jug, refrigerator, microwave oven, cutlery and dishes.

The bathrooms are with bath tube, shower, hair dryer, telephone and SOS system, and are supplied with French bath cosmetics, slippers, full set of towels and bathrobes for adults and children.

SUPPLEMENTS:

• Supplement for dinner for guests accommodated on extra bed according to the package– 18 euro per adult and 11 euro per child 4 - 11.9 years old /obligatory/;

CANCELLATION POLICY OF GUARANTEED RESERVATION:

For the dates between 01 December – 19 December 2019 and 03 January – 06 April 2020

• Over 7 days before arrival date  – free of charge
• Less than 7 days before arrival date – the amount for 1 full room night will be charged.
• Earlier departure or modification of the dates, requested less than 7 days prior to arrival date, are subject to cancellation fee at the amount of 1 full room night as well.

Non-refundable reservation:

• Non-refundable reservation provides you 10% discount from the standard package prices at the time of booking. Requires 50% prepayment in order to benefit the preferential price.
• In case of cancellation or change for this type of reservation, the prepaid amount is not refundable.

The cancellation is to be addressed in written form by the guest and confirmed back by the aparthotel.

The rates are in euro per room / unit and include:

• Accommodation and rich breakfast;
• Accommodation with breakfast for children less than 16 years old on extra bed is free of charge up to the number of the extra beds.
• Free of charge use of SPA center from 9:00 h to 22:00 h.: BIO ice room; aroma steam bath, sauna, jacuzzi, contrast showers and fitness center with Technogym equipment;
• Free of charge use of indoor Bio pools for children and adults with 33˚С degrees water temperature, saline pool (9:00 – 22:00o`clock);
• Salt room for relax, paneled of Himalayan salt;
• Free of charge unlimited use of wireless Internet in the hotel and two fully equiped computer zones;
• Free of charge - mini-safe boxes in each unit;
• Free of charge use of children's room for kids 3-6 years old with baby sitter from 9:00 h to 22:00 h.
• Free use of baby cot, baby stroller, baby walker, chairs for children / in the restaurant / and other baby accessories;
• Ski storage with heating for ski boots;
• Transport from and to the first lift station every 15/30 minutes during the winter season, except for the time range from 12:00 PM to 2:00 PM.
• Scheduled transport directly to the ski tracks. Time of departure: 08:00 AM, 8:30 AM, 9:00 AM, 9:30 AM, 10:00 AM and 10:30 AM.
• Free of charge shuttle on schedule from the hotel to the center of Bansko and back. The schedule is available at the reception desk;
• Complimentary  breakfast room service in for guests accommodated in apartments Executive;
• 9%VAT.

The above rates do not include resort tax and tourist insurance – 0.80 EUR per person per day.

Save your time and buy the ski pass, Standard or VIP, directly at the hotel’s reception.

All units are equipped with TV set, telephone, wireless internet, mini-safe box and fully equipped and furnished kitchenette with Lavazza coffee machine, ceramic plate, toaster, hot water jug, refrigerator, microwave oven, cutlery and dishes.

The bathrooms are with bath tube, shower, hair dryer, telephone and SOS system, and are supplied with French bath cosmetics, slippers, full set of towels and bathrobes for adults and children.

Cancellation policy of guaranteed reservation:

For the dates between 01 December – 19 December 2019 and 03 January – 06 April 2020

• Over 7 days before arrival date  – free of charge
• Less than 7 days before arrival date – the amount for 1 full room night will be charged.
• Earlier departure or modification of the dates, requested less than 7 days prior to arrival date, are subject to cancellation fee at the amount of 1 full room night as well.

For the dates between 20 December 2019 and 02 January 2020

• Over 21 days before arrival date  – free of charge.
• Less than 21 days before arrival date – 50% of the total amount for the booked unit will be charged.
• Earlier departure or modification of the dates, requested less than 21 days prior to arrival date, are subject to cancellation fee at the amount of 100% of the total amount for the booked unit as well.

The cancellation is to be addressed in writing by the client and confirmed back by the aparthotel.

Lucky Bansko SPA & Relax aparthotel***** reserves the right to change the official rates, as well as to offer packages at different rates.